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TalkChief AI Voice Agents answer and place phone calls for your business. An agent greets the caller, follows your instructions, looks up answers in your documents, runs approved actions, and transfers to a person when needed. Every call gets a transcript and a charge in Call reports.
You need a TalkChief admin or supervisor account to open AI Voice Agents. Calls are charged to your TalkChief wallet, which must hold at least $10.

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Open AI Voice Agents

1

Sign in to TalkChief

Sign in to the TalkChief web app with an admin or supervisor account.
2

Open the agents workspace

In the sidebar, under calls, click AI Voice Agents. The agents workspace opens in a new tab at agents.talkchief.io.
TalkChief web app sidebar with the AI Voice Agents item highlighted under the calls group.

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Inbound agents and outbound campaigns

The agents workspace has two ways to work.

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Find your way around

The sidebar groups every page by task.
Agents workspace sidebar showing the Home, Build, Library, Monitor, and Settings groups with Inbound agents selected.
Library items are shared. You set up a document, email sender, tool, or transfer destination once. Then you grant it to each inbound agent or campaign that needs it.

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Pricing

AI voice agent calls cost $0.15 per connected minute, or the usage-based cost of the call if that is higher. The charge follows the call’s connected AI time.
  • Failed, busy, and unanswered attempts have no per-minute charge.
  • When the agent transfers a caller to a person, charging stops at the transfer.
  • Your wallet must hold at least $10 before the agent takes or places a call.
You see each call’s charge in Call reports. See Plans and pricing for wallet top-ups.

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What agents can and cannot do

Agents can:
  • Speak English, Arabic, or Hebrew, or detect the caller’s language.
  • Search documents you grant them.
  • Call your business systems through Business APIs and MCP connectors.
  • Send email from your workspace sender.
  • Transfer to approved people and queues, end calls, send keypad tones, and record do-not-call requests.
Agents do not record call audio. Call reports keep the written transcript only. Agents also do not run phone menus (IVR); build menus in your call flow and route a menu option to the agent.

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FAQ

Your plan sets an AI agent limit. The Inbound agents page shows how many you use, for example “2 of 3 AI agents”. To get more, delete an agent you no longer need or ask TalkChief support to raise the limit.
Not for inbound agents. Click Save changes and new calls use the updated settings. Outbound caller profiles have a Publish caller profile step before their first campaign.
Yes. For inbound agents, turn on Disclose AI when asked. In outbound campaigns the agent always answers truthfully if a lead asks directly.

Create an agent

Set the persona, greeting, language, and voice.

Add an agent to a call flow

Send calls on your numbers to an inbound agent.

Outbound campaigns

Call a lead list with a campaign.

Call reports

Review transcripts and charges.