> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talkchief.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Route inbound calls to an AI voice agent | TalkChief
> Send calls on your TalkChief numbers to an inbound AI voice agent with the call flow AI Agent step, then verify the agent with checks and a test call.
An inbound agent only answers calls that a call flow sends to it. This page shows how to connect the agent, add it to a number's call flow, and test it before real callers reach it.
Each inbound agent uses one slot of your plan's AI agent limit. The **Inbound agents** page shows your usage. To raise the limit, contact TalkChief support.
## Before you start
* Finish the agent's **Persona** and **Language & voice**. See [Create an agent](/ai-agents/create-an-agent).
* Make sure your TalkChief wallet holds at least \$10.
## Step 1: Check the phone connection
TalkChief creates a dedicated phone line for each inbound agent when you create it.
Open the agent and go to **Phone connection**.
The **TalkChief AI agent line** card shows the agent's extension and status. The page header shows **Phone connected** with the extension.
If the card says **Connection needs attention**, click **Retry connection**.
The line stays connected on its own. Closing the browser does not stop the agent.
## Step 2: Add the agent to a call flow
Do this once for each number that should ring the agent.
In the TalkChief web app, go to **Numbers**. Find the number and click **Callflow**.
Click **Add option** where the call should go, then choose **AI Agent**.
In **Select AI agent**, search for and select your agent. Set **Keep ringing for** between 15 and 60 seconds, then click **Save**.
Click **Save** to apply the call flow.
You can combine the agent with other steps. For example, send calls to the agent outside working hours, or from one option of a phone menu. See [Call flows](/phone/call-flows).
The agent's **Add to Callflow** section repeats these steps and has an **Open app.talkchief.io** button. The section cannot see your call flows, so it never shows as complete.
## Step 3: Run the configuration checks
Open the agent and go to **Checks & history**. **Configuration checks** test the saved setup, such as the persona, greeting language, phone line, tools, and transfer directory.
* **Pass** means the item is ready.
* **Warn** or **Fail** shows what to fix. Click **Fix** to jump to the right section.
The **Test** panel on the right shows the same readiness list at any time.
## Step 4: Place a test call
Click **Save changes**. New calls use the saved settings. There is no separate publish step.
From a trusted TalkChief phone, call the extension shown under **Test call**. You can also call the number you routed in step 2.
The **Latest call** panel shows the first lines of the conversation. Click **Open report** to see the full call in **Call reports**.
Confirm the greeting, answers, transfers, and timing before you route customer traffic to the agent.
## Troubleshooting
Create the agent in the agents workspace first. If the list does not load, refresh the call flow page.
Open the agent's **Phone connection** and check the line status. Click **Retry connection** if it needs attention. Also check that your wallet holds at least \$10.
Delete an agent you no longer use, or ask TalkChief support to raise the limit. Remove a deleted agent from any call flow first.
No. Build the menu in the call flow and route one of its options to the AI Agent step.
## Related pages
Build the routing for each number.
Review the test call.
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